Expertise

Extensive IT and Network support expertise available for all medium-to-large organizations. SCWOA is based in Silicon Valley California, and can provide services throughout the USA and North America.

SCWOA technicians and consultants possess a diverse range of specialties and qualifications – all our technicians  have the relevant qualifications and experience to provide business IT support, and at least several years of experience working with these systems and platforms.

You can be assured that a qualified person will always be handling your support issue.

We have the most experience and expertise in these areas:

Microsoft Windows

 

  • Active Directory 2000, 2003, 2008
  • Microsoft Windows Server NT, 2000, 2003, 2008, 2012
  • Windows 98, XP, Vista, Windows 7, Windows 8
  • Microsoft Exchange 2000, 2003, 2007
  • Microsoft Outlook 2000, 2003, 2007, 2010
  • Microsoft Word, Excel, PowerPoint, Visio
  • DNS \ DHCP \ Windows update server (WSUS)

We can provide support for almost any enterprise-level windows-based software, and have likely done so before with your exact system. However we cannot guarantee support for every single application available for Windows – simply because there are many thousands of available applications made by hundreds of different companies.

If you would like to make sure that we do provide support for any Windows-based technology not included in this list, please contact us first.

 

Apple

 

  • Apple Server
  • Apple Desktop
  • iOS Mobile Devices (including iPhone & iPad)

We can provide support for almost any Apple-based software used in business, and have likely done so before with your exact system. However we cannot guarantee support for every single application available for Apple – simply because there are many hundreds of available applications made by dozens of different companies.

If you would like to make sure that we do provide support for any Apple-based technology not included in this list, please contact us first.

We cannot guarantee support for every single application available for Mac OS and other iOS devices. This is because there are many thousands of available applications made by hundreds of different companies.

 

Linux

We support many of the most commonly used Linux distros for business – such as Red Hat, Suse, and Debian.

 

Networking Technology & Infrastructure

We can provide support for most networking technology platforms and equipment, for example from companies such as Cisco and Juniper.

This includes technology ranging from something as simple as a data switch or router, to complex systems such as datacenters and IP communications appliances.

If it has something to do with networking, we can very likely help you with any technical issues.

We are Cisco Certified Technicians with certifications for Routing & Switching, Data Center, and TelePresence.

We have provided extensive support services for:

  • Cisco Switches
  • Cisco Routers
  • Cisco ASA Firewalls
  • HP Procurve
  • Juniper Firewalls
  • Dell PowerEdge Servers
  • HP Servers
  • Server Farms & Grid Deployments

 

Backup Solutions

Including but not limited to:

  • Veritas Backup Exec
  • Veritas Netbackup
  • Acronis Backup

 

Anti-Virus

Including but not limited to:

  • Symantec Anti virus
  • Trend Micro Office Scan
  • Mcafee Anti virus
  • Malwarebytes
  • Avast Antivirus

 

Security Tools

Including but not limited to:

  • NMAP
  • Wireshark
  • Saint Scanner
  • Nessus
  • Cain And Able
  • L0pht Crack
  • Postini